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Case studies

Results at scale, across locations.

Connect orders to payments, trace exceptions and give operations and finance a shared view. See how that workflow applies across venues and guest touchpoints.

A high-volume, multi-location hospitality group

Across several venues, separate point-of-sale, payment and reporting systems made daily closeout a location-by-location exercise. Vitabyte brought those handoffs into one transaction and financial review workflow.

The challenge

Teams matched sales to payments and assembled reports separately at each venue.

The connected workflow

VitaPay payment activity and operational records can be reviewed together across locations.

The operational result

Managers and finance have a clearer path to investigate exceptions and complete the close.

A full-service resort with many points of service

Lodging, dining, recreation and events create many moments where a guest may order, charge or pay. The challenge is connecting those moments to the same guest and the same financial picture across the property.

Across a stay

Connect room and venue activity so a guest journey does not become separate records for each department.

At payment

Use VitaPay and supported service touchpoints, including NFC wristbands where appropriate.

At closeout

Give teams a way to follow charges and payments across outlets without losing the context of the visit.

See what could change for your team.

Tell us where systems slow you down, and we will talk through the relevant workflows.

Rather talk now?Call us(718) 576-1224Write to ussolutions@vitabyte.com

Or ask Angie, bottom right, any time.